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CREATING IT PROFESSIONALS THROUGH EXCELLENCE IN EDUCATION

TE WHAKATIPU KAIMAHI HANGARAU NGAIO, MĀ TE HUARAHI AKO HIRANGA

IT courses Auckland

IT COURSES

Unlock your potential in IT! Explore our range of NZQA-approved 1-year courses in Computer Engineering and Software Development, and join us in 2023 to kickstart your career in technology.

Auckland Computer Courses

ONLINE APPLICATION

It’s time to enrol! We are accepting all applications for our 2023 courses. To enrol, please complete the 5-minute online application

Auckland Computer Courses

NEED TO KNOW

Before you start your journey with us, there are a few things you’ll need to know about Studying with us, Laptop Specifications, and other general enrolment requirements.

Here are few reasons why we are recognised by the NZQA as the highest performing training institute in New Zealand…
Industry Pathways

At Techtorium, we prioritise exposing our students and graduates to the IT industry. Our Industry Pathways team offers support and guidance to help you gain valuable industry exposure.

83% Qualification completion rate

Our high qualification completion rate, as measured by the Tertiary Education Commission, is one of the best in New Zealand.

nzqa category 1 provider

Since 2011, Techtorium has been awarded Category 1 status by NZQA, indicating that we are the top-performing provider in the country.

THE BEST TRAINERS IN NZ

We take pride in our product and offer the best IT/Computer trainers in New Zealand to ensure that our learners receive a complete and comprehensive education.

Our Industry Reputation

In the IT industry, reputation is everything. Our Employment Partners trust the skills, knowledge, and motivation that come with every Techtorium graduate.

Innovative Learning Environment

Our modern learning environment promotes critical thinking and enables our trainers to deliver high-quality information to larger groups of learners.

We recognise our role in meeting the needs of all stakeholders, including New Zealand’s ICT Employers.

We focus on linking our academic provision to the skills needs that have been outlined by our Industry Partners. Here at Techtorium, we believe we have a responsibility to ensure that our graduates gain both transferable skills and specific qualifications that are matched to the requirements of industry and employers. Here are just a few of the companies that we work with:

In Association With

Ready to become a Computer Engineer?

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Ready to become a Computer Engineer?

Begin your online application

NEW ZEALAND DIPLOMA IN IT TECHNICAL SUPPORT (Level 5)

The level 5 New Zealand Diploma in IT Technical support is designed to help learners gain the working knowledge and basic understanding of IT Systems and networking concepts, this course is perfect for anyone wanting to start in an entry-level IT role. Graduates will have an awareness of the IT environment, appreciate the needs of users, and will be able to provide IT technical support.

What is an Information Technology Technical Support Technician?

IT support professionals help people, colleague, clients and customers, who use computer software and hardware and will ensure networks and website are working well. They often work in teams with other IT professionals, such as Systems Engineers, Network Analysts, and Database Administrators. They can progress into more senior technical roles.

NEW ZEALAND DIPLOMA IN IT TECHNICAL SUPPORT
I really like the environment, I really like the teachers. It’s a tight environment between students – you get to know each other on a personal level and everyone sort of knows everyone.
There are no mandatory prerequisites for this qualification. Learners enrolling are recommended to hold one of the following qualifications, or equivalent knowledge, skills, and experience.

  • NCEA Level 2 or 3
  • New Zealand Certificate in Computing (Intermediate User) (Level 3)
  • New Zealand Certificate in Computing (Advanced User) (Level 4)
  • New Zealand Certificate in Information Technology (Level 5)
  • Age: Applicants must be 17 years or more if domestic and 18 years or older if international.
Educational Pathways
This qualification provides a pathway to a Level 6 specialist IT qualification. This may include:
    • New Zealand Diploma in Networking (Level 6) [Ref: 2600]
    • New Zealand Diploma in Systems Administration (Level 6) [Ref: 2601]
    • New Zealand Diploma in Database Administration (Level 6) [Ref: 2602]
    • New Zealand Diploma in Information Systems with strands in Business Analysis, User Experience, IT Project Management, Information Systems Innovation (Level 6) [Ref: 2603]
    • New Zealand Diploma in Software Development (Level 6) [Ref: 2604]

Other intended pathways include undergraduate degree qualifications. This qualification may also equip learners to attempt optional industry certifications at the appropriate level and area of specialty. This qualification provides an education pathway from:
    • NCEA Level 2 or 3
    • New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592]
    • New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593]
    • New Zealand Certificate in Information Technology Essentials (Level 4) [Ref: 2594]
    • New Zealand Certificate in Information Technology (Level 5) [Ref: 2595] Graduates of Ref: 2595 may be granted credit recognition toward this qualification.

Industry Pathways
We have a team of Industry Pathways Managers whose primary role is to bridge the gap between our New Zealand Diploma in Information Technology and the IT industry.

For our Level 5 graduates, gaining employment as an entry-level engineer is paramount. We pride ourselves on having the best connections in the industry and being able to provide the industry with technically sound, hard-working, and certified graduates. Here are just a few of the roles you could gain:
    • Computer Technician
    • Help Desk and Technical Support Officer
    • Network Engineer (Entry Level)
    • Applications Support Analyst (Entry Level)
During this one year New Zealand diploma course you will cover:

Term 1:
  • Select, install and configure IT Hardware and systems software to meet organisational requirements.
  • Apply the fundamentals of information systems concepts and practice to support and enhance.
  • Apply professional, legal, and ethical principles and practices in a socially responsible manner as an emerging IT professional.
  • Use problem-solving and decision making techniques to provide innovative and timely Information Technology outcomes.

Term 2:
  • Apply a broad operational knowledge of networking, and associated services and technologies to meet typical organisational requirements.
  • Troubleshoot and resolve a range of common system problems using appropriate tools and procedures.
  • Demonstrate an operational knowledge and understanding of IT service management to meet typical organisational customer service requirements.

Term 3:
  • Configure and administer systems and applications to meet typical organisational IT support requirements.
  • Identify common issues related to IT Security and apply a range of solutions.
  • Demonstrate operational knowledge and understanding of IT service management to meet typical organisational customer service requirements.
  • Apply communication, personal and interpersonal skills to enhance effectiveness in an IT role.

Term 4:
  • Apply a broad operational knowledge of database administration to meet typical organisational data storage and retrieval requirements.
  • Apply the fundamentals of information systems concepts and practice to support and enhance organisational processes and systems.
  • Apply the fundamentals of interaction design concepts and practice to enhance interface design.
  • Apply the principles of software development to create simple working applications.

Level: 5

Credits: 120

Duration: 1 Year (4 terms)

NZQA Approved: Yes

IT Pathway: Computer / Cloud Engineering

Next Intake: February 2021

Campus: Newmarket, Auckland

Pricing:

  • Fees Free*
  • Domestic Students: $9,835.00
  • International Students: $17,000.00
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